This position is responsible for the effective and efficient operations of the Alexandria Area YMCA during weekend hours. The Weekend Manager on Duty is responsible for monitoring and securing the safety of YMCA facilities ensuring members and guests receive exceptional customer service. This position will assist in membership duties and respond to member questions and concerns.
The Weekend Manager on Duty is an ambassador for the YMCA and will ensure high standards of customer service. Background in customer service, supervisory/management communication and human relations skills of any kind are beneficial.
This position requires availability to open and/or close the YMCA Fridays - Sundays (weekends only).
Essential Functions
1. Provides overall supervision of YMCA facilities, staff, members and guests in the absence of management staff. Ensures that all members, guests and staff follow the YMCA Code of Conduct.
2. Ability to respond to safety and emergency situations, using crisis management plan, and following up with a detailed accident/incident report.
3. Works with outside agencies when necessary, to ensure proper performance and operation of all mechanical and building systems.
4. Provides customer services to current and prospective members by giving tours and assisting all member services staff with member or guest questions and concerns.
5. Assisting building staff like lifeguards, child watch, health & wellness or member services staff with duties related to cleaning, maintenance or member services. Giving breaks to staff when needed.
6. Informs management of maintenance issues and projects as requested. Policing building cleanliness and completing minor maintenance duties as needed.
7. Informs management of staff or member related code of conduct issues or problems that occurred. Occasionally, the Weekend Manager on Duty is responsible to report staff absences or tardiness and find appropriate replacements, or make appropriate changes based on staffing needs.
8. Opens and/or closes the facility as per established hours, making sure the facility is empty and secure at closing times.
Qualifications
1. Experience in facility management or a related field are helpful.
2. Working, and/or basic knowledge of mechanical, electrical and plumbing systems, and other maintenance-related areas.
3. Skills in supervision and customer service.
4. CPR, First Aid and AED certifications required within 30 days of employment.
5. Familiarity with computers is helpful.
6. Ability to respond to safety and emergency situations.
Pay
$15.00-$17.00 per hour
Benefits
- Flexible Schedule
- Membership and Program Discounts
- Retirement Savings Options for Eligible Employees
Contact Jeni Sorensen with any questions at (320) 834-9622 or complete our online application by clicking the "Apply Now" link above.